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DSP | DPS

Comunidades Virtuales | Virtual Communities

Inicio | Home

Bienvenidos/as | Welcome

El Departamento de Seguridad Pública de la Secretaría de Seguridad Multidimensional de la OEA ha generado este espacio virtual, dirigido especialmente a funcionarios de gobierno, para facilitar el intercambio, la sistematización y la consulta de información y conocimiento sobre algunas áreas claves de trabajo en el ámbito de la seguridad y la justicia penal, incluyendo: Sistemas de Emergencia y Seguridad, Observatorios del Delito, Policías, Prevención y Prisiones.

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The Department of Public Security of the OAS Secretariat for Multidimensional Security has created this virtual space especially for government officials, to facilitate the exchange, systematization and reference of information and knowledge on some of the key working areas within the realm of security and criminal justice, including: Emergency and Security Systems, Crime Observatories, Prevention, Police, and Prisons.

Equipo de soporte | Support team

Section Chief OAS / Jefa de Sección OEA,
Especialista, Organización de los Estados Americanos
Consultora, OAS
Oficial de Gestión de Información/ Information Management Officer, OEA/OAS - Programa APAL/ SALW Program

Comunidades de práctica | Communities of practice

Biblioteca | Library

Article

Location Technology

Latitude-longitude coordinates have been around for centuries, but they're difficult to use, even with GPS satellites London-based What3words translates that position into something that can be easily shared in a phone call or text message. It is free for emergency services.

Presentation

Continuity of Operations and Disaster Recovery Planning

Presentation by Richard Gaston and Brian Melcer from Mission Critical Partners, as part of the 2020 Conference for Advancing Pubic Safety (CAPS 2020). Events such as natural disasters or pandemics can have a profound impact on public safety operations. While it is nearly impossible to prevent them, agencies can act...

Documento

Maintaining Operations Remotely During a Public-Health Crisis

Mission Critical Partners prepared this Whitepaper in April 2020 on how to maintain Public Safety Answering Point and Emergency Communications Center Operations working remotely during a public-health crisis. They identify scenarios and options that Emergency and Security Systems can leverage if remote operations...

Infographic

Incident Response Review

Mision Critical Partners has developed this infographic to guide a review process of the actions and decisions taken during a crisis or any other incident. The systematic organization of these types of after-action review processes are key to learn from past experiences and improve future responses.

Infographic

Cómo desinfectarse las manos

Procedimiento de 8 pasos para desinfección de manos elaborado por la Organización Mundial de la Salud y el CONRED. El procedimiento lleva entre 20-30 segundos.

Documento

Continuity-Of-Operations Plans

Whitepaper developed by Mission Critical Partners in June 2020. A continuity-of-operations plan (COOP) living, breathing document that considers all aspects of operations—including technology and staff—as well as the strategies and tactics that will enable the agency to continue providing its mission-critical...

Documento

Checklist for Securing Public Safety Answering Point Facilities, Personnel and Data

Whitepaper prepared by Mission Critical Partners in August 2019. It provides a checklist to secure PSAP facilities, personnel and data.

Documento

COVID-19 Pandemic Operational Guidance for the 2020 Hurricane Season

As a result of the COVID-19 pandemic, the U.S. is facing unprecedented challenges as it prepares to respond to additional disasters, anticipate emergent incidents, and prepare for the 2020 hurricane season. To help emergency managers and public health officials respond to incidents during the 2020 hurricane season...

Documento

Lessons-learned guide on handling the challenges linked to COVID-19

This guide was prepared by the Government of the Republic of Korea. The guides analyses the below main points: ...

Sitio web

Advanced Mobile Location

In the event of an emergency call, an AML-enabled smartphone automatically sends accurate location information of the caller to the emergency services. This information is derived from the location data of the phone (GNSS, Wifi). AML is not an app; it does not require any action from the caller. AML is simply a...

Report

How 9-1-1 Is Changing in a COVID-19 World

This report is based on 500 survey responses from 9-1-1 professionals across 44 U.S. states and territories. It builds upon insights from NENA's initial report. The survey responses reflected in this report were collected from April 20 to 24, almost a month after the initial survey and well into nationwide...

Sitio web

NENA Offers New Online Training Program for 9-1-1 Professionals

The NENA: The 9-1-1 Association is proud to launch a slate of instructor-led online (ILO) courses that enable 9-1-1 professionals to receive NENA’s industry-best education and training content in a virtual classroom. ...

Documento

The Resilient 911 Professional

In this book, you will find several chapters with stories about people who have been touched by the 9-1-1 dispatch profession. Some of these people are, or have been, dispatchers themselves. Some are therapists, scientists, and even medical doctors. There are directors, and those who have served in the military. The...

Sitio web

Strokes still happen during a pandemic

F.A.S.T.: Face. Arms. Speech. Time to call 9-1-1. This simple reminder can help recognize the signs and symptoms of a stroke and possibly save a life.

Documento

COVID-19 Apps

EENA presents this document with a comprehensive analysis of the use of mobile phone applications in the fight against the COVID-19 pandemic. The analysis comprises 108 applications in 73 countries worldwide. The apps have been categorized into 5 clusters: ...

Documento

Data and strategies on emergency calls & public warning during COVID-19 outbreak

The European Emergency Number Association (EENA) has put together a compilation of strategies that have been implemented by emergency services across Europe to manage COVID-19. ...

Documento

9-1-1 & COVID-19: A Report on PSAPs During the Pandemic

This report was prepared by NENA. It provides an initial view of how the COVID-19 pandemic is affecting PSAP operations, as well as what actions PSAPs and local authorities are taking to protect telecommunicators.

Documento

8 types of data: Telling the story of COVID-19

In this article, Catherine R. Counts, suggests 8 types of data that stakeholders should consider to assess the situation and decide how to move forward during the pandemic and in a post-COVID-19 era.

Documento

Global Recommendations for Emergency Services Organisations to Manage the Outbreak of COVID-19

This is a guide developed by the Collaborative Coalition for International Public Safety to help emergency services organizations respond to the COVID-19 outbreak.

Documento

What Law Enforcement Personnel Need to Know about Coronavirus Disease 2019 (COVID-19)

Guide of The Centers for Disease Control and Prevention (CDC) for law enforcement officials: COVID-19 symptoms, self-protection, the use of protective equipment, and what to do in situations of close contact during apprehension.

Sitio web

NENA Wellness Continuum

This is a virtual environment created by NENA: The 9-1-1 Association, that brings together professionals, resources, standards, ideas, training, lessons learned, and innovation from a comprehensive approach to wellness.

Documento

Communicating through COVID-19: 6 tips for public safety social media outreach

In this article, Connie McNamara suggests how public safety agencies can use social media channels to spread awareness, create a sense of community and collective support, and provide factual and reassuring information.

Documento

Pandemic Planning Checklist

Checklist prepared by the US Department of Health and Human Services (HHS) Office of the Assistant Secretary for Preparedness and Response. It presents a list of specific activities to help plan for a potential emerging infectious disease pandemic, like COVID-19.

Sitio web

For the Frontlines

Provides free counseling fro health care professionals and essential workers that are risking their lives everyday to help other people during this pandemic. The initiative spans across four countries: Canada, United States, United Kingdom, and Ireland.

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Actividad reciente

Karen Bozicovich agregó el recurso '2nd ESS Webinar | Executive Summary' a la comunidad de práctica

SES Conversatorios | ESS Discussions
6 horas 53 mins
2 días 4 horas

Mariel Ledesma Méndez se sumó a la red

2 días 4 horas
1 semana 2 horas

Mariel Ledesma Méndez se sumó a la red

1 semana 1 día

Alfredo Arredondo se sumó a la red

1 semana 1 día

Mabely Díaz se sumó a la red

1 semana 1 día

Hernán Salgado se sumó a la red

1 semana 6 días

Juan Carlos Degrandez se sumó a la red

3 semanas 9 horas

Mariano Vales se sumó a la red

3 semanas 1 día

Karen Bozicovich agregó el recurso '2do Conversatorio SES | Minuta ' a la comunidad de práctica

SES Conversatorios | ESS Discussions
3 semanas 1 día
3 semanas 2 días

Karen Bozicovich agregó el recurso 'Primer Panel: Eduardo Galarza (Ecuador)' a la comunidad de práctica

Seminario Internacional | International Seminar
1 mes 6 horas

Karen Bozicovich agregó el recurso 'Primer Panel: David Pérez Esparza (México)' a la comunidad de práctica

Seminario Internacional | International Seminar
1 mes 6 horas

Karen Bozicovich agregó el recurso 'Primera Panel: Gral. Vicente Mota (República Dominicana)' a la comunidad de práctica

Seminario Internacional | International Seminar
1 mes 6 horas

Karen Bozicovich agregó el recurso 'Primer Panel: Guiselle Mejía Chavarría (Costa Rica)' a la comunidad de práctica

Seminario Internacional | International Seminar
1 mes 6 horas

Karen Bozicovich agregó el recurso 'Primera Panel: Belisario Tejada (Panamá)' a la comunidad de práctica

Seminario Internacional | International Seminar
1 mes 7 horas

Karen Bozicovich agregó la foto 'Sesión Plenaria' al álbum de la comunidad de práctica

Seminario Internacional | International Seminar
1 mes 7 horas

Karen Bozicovich agregó el recurso 'Sesión Plenaria: Vicealmirante (SP) Homero Arellano' a la comunidad de práctica

Seminario Internacional | International Seminar
1 mes 7 horas

Karen Bozicovich agregó el recurso 'Sesión Plenaria: Brandon Abley (NENA)' a la comunidad de práctica

Seminario Internacional | International Seminar
1 mes 7 horas

Karen Bozicovich agregó el recurso 'Sesión Plenaria: Patricio Tudela' a la comunidad de práctica

Seminario Internacional | International Seminar
1 mes 7 horas

Karen Bozicovich agregó la foto 'Sesión de Inauguración' al álbum de la comunidad de práctica

Seminario Internacional | International Seminar
1 mes 8 horas

Catalina Test Hernández se sumó a la red

1 mes 1 semana

Mariano Vales se sumó a la red

1 mes 2 semanas

Johanna Patricia Garcia se sumó a la red

1 mes 2 semanas

Anna Uchoa se sumó a la red

1 mes 2 semanas

Pier Angelli De Luca Maciel se sumó a la red

1 mes 2 semanas

Paola Escamilla se sumó a la red

1 mes 2 semanas

Johanna Patricia Garcia se sumó a la red

1 mes 2 semanas

Anna Uchoa se sumó a la red

1 mes 2 semanas

Paola Escamilla se sumó a la red

1 mes 2 semanas

Paola Escamilla se sumó a la red

1 mes 2 semanas

Pier Alexandre Lemaire se sumó a la red

1 mes 2 semanas

Catalina Test Hernández se sumó a la red

1 mes 2 semanas

Catalina Test Hernández se sumó a la red

1 mes 2 semanas

Catalina Test Hernández se sumó a la red

1 mes 2 semanas

Catalina Test Hernández se sumó a la red

1 mes 2 semanas

Pier Alexandre Lemaire se sumó a la red

1 mes 2 semanas

Karen Bozicovich agregó el recurso '2do Conversatorio SES - Video | 2nd Discussion - Video' a la comunidad de práctica

SES Conversatorios | ESS Discussions
1 mes 2 semanas

Karen Bozicovich agregó el recurso '2do Conversatorio SES | ECU 911 | Confluencia de Emergencias' a la comunidad de práctica

SES Conversatorios | ESS Discussions
1 mes 2 semanas
SES Conversatorios | ESS Discussions
1 mes 2 semanas
SES Conversatorios | ESS Discussions
1 mes 2 semanas

Karen Bozicovich agregó el recurso '2do Conversatorio | Centro Nacional de Información de México' a la comunidad de práctica

SES Conversatorios | ESS Discussions
1 mes 2 semanas

Pier Angelli De Luca Maciel se sumó a la red

1 mes 2 semanas

Paola Escamilla se sumó a la red

1 mes 2 semanas

Paola Escamilla se sumó a la red

1 mes 2 semanas

Johanna Patricia Garcia se sumó a la red

1 mes 2 semanas

Karen Bozicovich agregó el recurso '2nd Webinar ESS | Disaster and Contingency Planning' a la comunidad de práctica

SES Conversatorios | ESS Discussions
1 mes 3 semanas

Karen Bozicovich agregó el recurso '2do Conversatorio SES | SUME-911 de Panama' a la comunidad de práctica

SES Conversatorios | ESS Discussions
1 mes 3 semanas

Gil Fabrega se sumó a la red

1 mes 3 semanas